Terms of Use

Effective: October 23, 2026 · Version 2026-10-v2 · Published on the owner's instruction (October 23, 2026); not reviewed by a lawyer

These terms are the agreement between you and the PLANORA operator for using the PLANORA EventGuard 360 website (in a desktop or phone browser) and events that use EventGuard 360 devices. There is no PLANORA app to install. Please read them with the Privacy Notice and the Refund & Cancellation Policy.

1. About PLANORA and these terms

PLANORA EventGuard 360 is operated by [Owner input required: legal name of the PLANORA operator] ("PLANORA", "we"). By creating an account, using a pass link or otherwise using PLANORA you agree to these terms. If you do not agree, do not use PLANORA. Event-specific rules shown to you before you register, book or pay (for example an event's fee, deadline or admission rule) also apply to that event.

2. What PLANORA does and does not do

PLANORA lets CLIENT accounts invite approved Organizers to send private proposals for an event, turns one accepted proposal into one booking and one event, lets the Organizer manage the event's participants, individual passes and supplier arrangements, and records supervised QR Entry and Exit, temperature and humidity readings, reports and reviews.

Payments are made directly to the Organizer. PLANORA records the payment evidence and the Organizer's verification; it does not receive, hold or transfer money for anyone.

Owner and lawyer decision required: whether PLANORA acts only as a platform that connects CLIENTs with independent Organizers, or also as a seller or agent of their services. Until decided, these terms describe what the software does: Organizers set their own services, prices and conditions in their proposals, and the contract for event services is between the CLIENT and the selected Organizer.

Directory entries and verification badges help you choose. A "verified" badge means PLANORA Admin reviewed the documents submitted; it is not a guarantee of quality, permits, availability or performance. A ranking or rating never awards a proposal automatically.

3. Accounts and security

• PLANORA has three kinds of account: CLIENT (created through public sign-up to plan events), Organizer (approved by PLANORA after review) and Admin (provisioned by the operator). Roles cannot be self-assigned.
• Event participants and supplier businesses do not have PLANORA accounts. Earlier Attendee and Supplier accounts are retired: they can no longer sign in, but their records are kept as described in the Privacy Notice.
• Give accurate information and keep it up to date. Use only your own account. Keep your password and sign-in codes private; PLANORA staff will never ask for your password.
• Tell us promptly at planoraeventguard360.aurora@gmail.com if you think someone else used your account.
• [Owner and legal input required: minimum age to hold a CLIENT account, and parent/guardian rules]

4. Event participants and individual passes

• The CLIENT provides the names of the people attending their event. The assigned Organizer checks duplicates, eligibility and capacity before approving an individual pass. Staff and supplier workers counted by the venue policy receive individual passes too.
• Each pass belongs to one person for one event and is delivered as a private link, sent by the Organizer or shown once after a public registration. Do not copy, sell, share or alter a pass. A reissued pass replaces the earlier one.
• Admission uses supervised QR Entry and Exit chosen by event staff. Duplicate or invalid scans are refused and logged. After an event closes, new registration, new passes and Entry stop; leaving remains possible during the departure window set for the event. Manual corrections are made by authorized event staff with a recorded reason and stay in the audit trail.

5. CLIENT accounts: event planning and bookings

• You describe your event in a brief and invite approved Organizers. While the proposal round is open you see its status and the number of proposals; after the deadline you can compare the proposals you received and award one.
• A booking is created when the Organizer accepts your award, and it is confirmed when the payment conditions in the accepted agreement are met. The accepted agreement (scope, price, schedule and terms) is kept unchanged; later changes need an amendment you both accept.
• Upload only genuine payment references and proofs. A payment counts only after the Organizer verifies your proof.

6. Organizers and event teams

• An invitation lets an Organizer send a proposal only. Event management starts when a booking is confirmed for that Organizer. Organizers see their own proposals, never another Organizer's proposal.
• Organizers are responsible for their events, their proposals, the accuracy of fees and policies, the conduct of their event team, and compliance with laws and permits that apply to their events.
• Organizers must use participant, CLIENT and supplier information only to run the event concerned, must not ask for information the event does not need, and must not export it for unrelated marketing. Organizers are responsible for that processing as described in the Privacy Notice.
• Event team members may act only within the events and duties assigned to them.

7. Supplier businesses and venues

• Supplier businesses are listed as business profiles. Organizers record the quotations they obtain, the agreed service, cost, schedule and completion for their own event privately; suppliers do not sign in to PLANORA.
• Profile details must be accurate and lawful. Admin reviews submitted profiles and possible duplicates; listing is not an endorsement.
• A CLIENT sees only the supplier arrangements disclosed in their agreement. Recording a supplier cost in PLANORA does not transfer money.
• [Owner input required: fees or commissions charged by PLANORA to Organizers, if any]

8. Payments, refunds and cancellations

Amounts are shown before you pay and are calculated by PLANORA from the accepted agreement or the event's admission fee. You pay by sending the money yourself, by GCash, MariBank or GoTyme transfer, to the Organizer's own account shown on the payment page (account name, number and, where provided, a QR code), and then uploading your proof and transfer reference. A payment counts only after the Organizer verifies it; PLANORA then issues one receipt and updates the balance. Transfer fees charged by your bank or e-wallet are set by them, not by PLANORA. PLANORA never asks for your card details, PIN or one-time password. No payment is requested for a free event. Refunds and cancellations follow the Refund & Cancellation Policy and the terms shown before payment. Nothing in these terms limits refunds or remedies that Philippine consumer law gives you.

9. Content you upload

• You keep ownership of photos, documents and text you upload. You allow PLANORA to store, display and process them only as needed to run the features you use (for example showing a payment proof to your Organizer, or a proposal attachment to the CLIENT after the deadline).
• Upload only content you own or have permission to use. Do not upload other people's photos or personal documents without their permission.
• To report content that infringes your rights, is unlawful or exposes personal information, contact [Owner input required: privacy / Data Protection Officer contact] with the page or item concerned. PLANORA may remove or hide content while a concern is reviewed.

10. Acceptable use

Do not: probe or bypass security; access data that is not yours; guess or share another person's pass link; upload malware or unlawful files; impersonate anyone; post false reviews, proposals or payment proofs; harass other users; scrape PLANORA; tamper with EventGuard 360 devices or credentials; or use PLANORA to send unsolicited marketing.

11. Event-day assistance and devices

• Safety and assistance tools help the event team respond. They are not an emergency service and do not guarantee a response time. In a life-threatening emergency, call local emergency services first.
• EventGuard 360 devices (the QR scanner station with displays, indicator lights, buzzer, fan and temperature/humidity sensor) support the event team. Occupancy is an estimate from supervised QR Entry and Exit scans, not a physical headcount. Readings and scan results can be affected by connection or hardware problems; missing data is shown as unavailable, and event staff can correct records manually with a recorded reason.

12. Availability and changes

We may update, pause or limit PLANORA for maintenance, security or legal reasons and will try to give notice of planned downtime. When these terms change in a meaningful way, PLANORA shows the new version and asks CLIENT accounts to accept it before they continue; earlier versions and earlier acceptances are kept under their own version.

13. Responsibility and liability

Each Organizer, and each supplier business engaged for an event, is responsible for the services it provides. PLANORA is responsible for operating the platform with reasonable care.

[Lawyer review required: any limitation of liability. It must not exclude liability that Philippine law does not allow to be excluded, including under the Consumer Act (RA 7394) and the Internet Transactions Act (RA 11967).]

14. Suspension and closing accounts

We may suspend or restrict an account that breaks these terms, puts others at risk, or is required to be suspended by law, and we will explain why unless the law or an investigation prevents it. You can ask us to delete your account at any time from Delete Your Account. Some records must be kept after deletion, as explained there.

15. Governing law, disputes and your rights

These terms are governed by the laws of the Republic of the Philippines. Please contact us first so we can try to resolve a concern. You may also bring complaints to the Department of Trade and Industry, the National Privacy Commission or the courts, as applicable. Nothing in these terms removes rights that cannot lawfully be waived. [Lawyer review required: venue for disputes]

16. Contact

Support: planoraeventguard360.aurora@gmail.com · Privacy: [Owner input required: privacy / Data Protection Officer contact] · Address: [Owner input required: operator business address]

Version history

When a new version is published, signed-in CLIENT accounts are asked to review and accept it before continuing. Each acceptance is stored with its own version, date and time.